Returns & Exchanges
At illCurrency, we want you to be fully satisfied with your fresh gear, which is why we offer a 30-day window for returns and exchanges on all unworn items in original packaging. Please ensure all tags remain attached to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring the illCurrency tags are intact and the garment is in its original condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Refund Processing
Once our warehouse team inspects your return, we will issue your refund to the original payment method or send out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing